5 Shinjuku Luggage Storage Options Compared: Prices and Collection
Choose luggage storage around the trip you want to take from Shinjuku.
With Silk Crane, send your suitcase from your hotel front desk or a convenience store and arrange delivery to a later stop. You can leave Shinjuku with a smaller bag, without planning a return to the same locker. Monthly and annual storage plans are available; shipping is charged separately.
If the bag is coming with you tonight, a local locker or counter may suit you better. Here are five useful choices, compared by price, collection time and the part of Shinjuku you will return to.
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Compare the choices before you walk
This is Silk Crane’s comparison, not an independent ranking. Choose by collection plan and duration. Local prices below are in yen; check current quotes for your bag and dates.
| Option | Price basis | Collection | Good fit |
|---|---|---|---|
| Silk Crane | Monthly/annual plan + shipping | Later delivery arranged in advance | Bags skipping several stops |
| JR station lockers | Published guide: ¥300–1,000; extras can apply | Check the bank’s access and fee rollover | Same-station collection |
| Sagawa at Busta Shinjuku | ¥800 / ¥1,000 / ¥1,500 per item/day | 6:30–21:00 booking hours | A bus-terminal collection route |
| Odakyu South Exit counter | Ask at drop-off | Drop-off to 18:30; collect by 19:00 | Counter help by Odakyu South Exit |
| Odakyu Department Store | Quote in ecbo booking | 10:00–19:00 listed | Suitcase storage while shopping |
Send from Shinjuku, enjoy Hakone with a smaller bag
Picture a Shinjuku shopping stay followed by Hakone, Kyoto and another week around Japan. Your large suitcase holds things you will not need at each stop. Sign up for Silk Crane, use the supplied sending instructions at your hotel front desk, and keep your next-stage essentials with you.
Now you can enjoy a lakeside walk with a small daypack. Arrange delivery to your final Tokyo hotel before your flight home, even if that hotel is nowhere near Shinjuku Station. For this itinerary, avoiding a collection trip matters more than choosing the locker nearest today’s platform.
A convenience-store stop, then a lighter day
Already out with a suitcase you will not need for the next part of the trip? Picture sending it from a convenience store, then carrying on with a small bag. Sign up for Silk Crane, follow the supplied sending instructions, keep your essentials during shipping and arrange delivery to a later hotel in Japan.
An ordinary suitcase at 7-Eleven
1. Silk Crane: storage with delivery to a later stop
Choose it when the suitcase can skip part of your trip. Send from your hotel front desk or a convenience store, keep a smaller travel bag and arrange delivery when you need the stored luggage again. There is no visit to a Silk Crane warehouse and no return journey to collect from a station locker.
Cost: monthly or annual storage, with shipping charged separately. Use the current storage plans and include sending and return-delivery costs in your comparison. Silk Crane is not a walk-in counter at Shinjuku, and it does not provide immediate retrieval or same-day local holding.
Sign up before sending and use the supplied address and instructions. Keep documents, medicine and the belongings you need during shipping with you. Arrange the delivery date and destination ahead of time; the hotel and airport delivery guide explains the choices.
2. JR station lockers: a bag you will collect yourself
Choose them for a short outing with a return to the station. JR’s guide identifies outside-gate lockers in the B1 East Exit passage and inside-gate lockers near the 2F South Gate. Choose the side you will use later, not simply the first empty box.
The published guide lists MultiEcube sizes at ¥300 / ¥500 / ¥700 / ¥900, and other lockers at ¥300 / ¥500 / ¥800 / ¥1,000. MultiEcube reservations add ¥500 per box; some sizes have peak surcharges. Check the screen, storage limit and fee rollover before paying.
JR’s Shinjuku locker guide includes maps and booking links. Selected lockers also offer delivery, so compare that direct-forwarding service if the bag is simply going to your next hotel.
3. Sagawa at Busta Shinjuku: collect before your coach
Where: Busta Shinjuku 3F, inside the Tokyo Tourist Information Center. Use the terminal’s indoor signs from the station connection; a street-distance pin does not include changing floors.
Storage prices: ¥800 up to 100 cm, ¥1,000 up to 160 cm and ¥1,500 from 161 cm, measured by combined height, width and depth, per item per day.
The live booking page lists 6:30–21:00 daily. Use that collection window rather than the 23:00 text in the operator page’s footer. The counter’s service page also lists separate delivery services.
4. Odakyu South Exit: a straightforward counter handoff
Where: outside Odakyu Shinjuku’s South Exit gate, 1-1-3 Nishi-Shinjuku. It is a station counter, so the important detail is the railway and gate rather than a street walk.
Hours: bags accepted 8:00–18:30; collection by 19:00. The operator asks travelers to confirm the fee at drop-off and bring identification. It accepts luggage too large for a locker.
Check Odakyu’s South Exit counter details. This is a useful fit when you can collect before an evening departure; a late dinner should not push you past the collection deadline.
5. Odakyu Department Store: a suitcase stop while shopping
Where: 2F Gift Salon, Shinjuku West Exit HALC, 1-5-1 Nishi-Shinjuku. The booking notice says check-in moved to the second floor on September 2, 2026; its older address line still mentions 7F.
The ecbo booking page lists 10:00–19:00 daily and accepts suitcases only. Check the quote and availability for your dates. The department-store service guide confirms the Gift Salon location.
Walking route from the JR South Exit ticket office: about 400 m / 6 minutes to the store location, plus time inside to reach 2F. This can suit a shopping visit; it is a different route from Busta Shinjuku.
Two sending points near Shinjuku
Your hotel front desk may save a walk altogether. Already out with your suitcase? Yamato lists these convenience stores as accepting shipments. Both list 24-hour opening, but carrier collection has its own cutoff. These are sending points, not Silk Crane storage branches.
Google walking estimates checked October 5, 2026, from the JR South Exit ticket office (Midori-no-Madoguchi). They exclude platform walking, queues and the shipping handoff. Allow extra time with luggage; these are checked routes, not a claim that these are the closest stores.
FamilyMart K2 Shinjuku Station West
1-18-2 Nishi-Shinjuku
230 m / about 3 minutes from the starting point above.
FamilyMart Shinjuku Station South
2-7-5 Yoyogi
290 m / about 4 minutes from the starting point above.
These stores do not accept Size 180 or 200 parcels. For larger luggage, use Yamato’s branch finder to check a counter before heading there. The waybill guide explains how to address your shipment.
Questions before choosing
Which option suits a late bus?
Compare your departure with the actual collection deadline, then allow time to reach the bus floor. Sagawa’s booking page lists collection hours through 21:00. Do not assume that a terminal being open means its storage counter is open.
Is Silk Crane the cheapest choice for a few hours?
It is designed for storage with later delivery on monthly or annual plans, with shipping extra. If you need the suitcase tonight, compare a local locker or counter instead. If it can skip several stops, compare the whole storage-and-delivery journey.
Keep the next part of Japan simple
For luggage that can wait, choose Silk Crane storage and arrange delivery to a later stop. Send from your hotel front desk or a convenience store; shipping is charged separately.
For station orientation, see our Shinjuku station luggage guide. For another Tokyo stop, compare Tokyo Station storage options.
Sources and walking routes checked October 5, 2026. All hours are Japan time. Prices, hours, access and availability may change. Walking estimates start at the named landmark, not your train platform, and do not include queues or baggage handoff.