Japan luggage storage As close as your hotel front desk or the nearest 7-Eleven
How it works
Send from a hotel, 7‑Eleven or airportSki gear: hotel or airport
Stored and monitored 24/7
Collect at the airport or next hotel
- $50a month for a carry‑on
- 1–2 weeks?Book one month and use the time you need
- Suitcases to skisGolf bags and bike cases too
Book your storage
Choose your bags and a plan. It takes a few taps.
Only need a week or two? Choose “One month, paid once” and use the time you need.
What storage customers say
Reviews from customers of related Silk Crane luggage-storage services.
Choose an image story
From one trip to the next
Keep what you need nearby and leave the rest in secure indoor storage in Japan. The gallery shows how the service fits around a longer journey or a return visit.
1 · Before the next part of your trip
Decide which bags stay in Japan
Keep what you need for the next part of your trip and store the suitcase, carry-on, or duffel you will need later.
2 · Choose your storage
Choose the bag and storage plan
Select what you are storing and the plan that fits your expected schedule.
3 · After booking
Wait for your instructions, then send your bags
Use your assigned address and instructions to send eligible luggage with Yamato/TA-Q-BIN.
4 · When your bags arrive
We identify your bags and check them into storage
Your belongings are identified and kept in humidity-controlled, secure indoor storage with 24/7 SECOM monitoring.
5 · While your bags are stored
Continue your trip with less luggage
Move between trains, hotels, and accommodation gaps without carrying every bag.
6 · An optional storage feature
Eligible purchases can join your stored belongings
With an active account, qualifying parcels and purchases can be received and stored with your bags.
7 · When you need your bags again
Tell us where and when you need your bags
Request return delivery in advance to an eligible staffed hotel, airport counter, Yamato office, or agreed destination.
8 · Your next visit
Receive your bags and store them again later
Use them on your next visit, then return them to storage while your account remains active.
Read the complete image story
- Decide which bags stay in Japan Keep what you need for the next part of your trip and store the suitcase, carry-on, or duffel you will need later.
- Choose the bag and storage plan Select what you are storing and the plan that fits your expected schedule.
- Wait for your instructions, then send your bags Use your assigned address and instructions to send eligible luggage with Yamato/TA-Q-BIN.
- We identify your bags and check them into storage Your belongings are identified and kept in humidity-controlled, secure indoor storage with 24/7 SECOM monitoring.
- Continue your trip with less luggage Move between trains, hotels, and accommodation gaps without carrying every bag.
- Eligible purchases can join your stored belongings With an active account, qualifying parcels and purchases can be received and stored with your bags.
- Tell us where and when you need your bags Request return delivery in advance to an eligible staffed hotel, airport counter, Yamato office, or agreed destination.
- Receive your bags and store them again later Use them on your next visit, then return them to storage while your account remains active.
Winter sports storage
See how one oversized wheeled ski or snowboard bag can be packed, sent, stored, and returned for another trip.
1 · Arrive with winter equipment
See the burden of one oversized winter-sports bag
A wheeled ski or snowboard bag can be around 2 metres long—far larger and more awkward than ordinary luggage.
2 · Pack what will stay in Japan
Pack the equipment you want to store
Place your snowboard, boots, helmet, clothing, and related gear in the travel bag you will send.
3 · Follow your assigned instructions
Give the packed bag to hotel staff
In this example, the traveler hands the closed bag to hotel staff, who normally complete their internal Yamato handoff.
4 · When the bag reaches Silk Crane
We identify and store the oversized bag
Silk Crane identifies the arrived bag and keeps it in humidity-controlled, secure indoor storage with 24/7 SECOM monitoring.
5 · Between snow trips
Travel without carrying winter equipment
Continue through Japan or return home while the oversized bag remains stored for a later trip.
6 · Your next snow trip
Receive the same equipment and use it again
Request return delivery in advance, receive the same packed bag in an attended setting, and arrange storage again when needed.
Read the complete image story
- See the burden of one oversized winter-sports bag A wheeled ski or snowboard bag can be around 2 metres long—far larger and more awkward than ordinary luggage.
- Pack the equipment you want to store Place your snowboard, boots, helmet, clothing, and related gear in the travel bag you will send.
- Give the packed bag to hotel staff In this example, the traveler hands the closed bag to hotel staff, who normally complete their internal Yamato handoff.
- We identify and store the oversized bag Silk Crane identifies the arrived bag and keeps it in humidity-controlled, secure indoor storage with 24/7 SECOM monitoring.
- Travel without carrying winter equipment Continue through Japan or return home while the oversized bag remains stored for a later trip.
- Receive the same equipment and use it again Request return delivery in advance, receive the same packed bag in an attended setting, and arrange storage again when needed.
Golf-equipment storage
See how one protective rolling golf case can be sent, stored, and returned for a later round.
1 · Arrive with golf equipment
Bring one protective rolling golf travel case
A full-size golf travel case keeps your clubs and equipment together, but it is much larger than ordinary luggage.
2 · Follow your assigned instructions
Complete an attended handoff
After checking your sending details, hand the closed case to staff at a golf course or other agreed location that has confirmed it can accept and dispatch the shipment.
3 · When the case reaches Silk Crane
We identify and store the golf case
The arrived case is identified and checked into the same indoor storage service used for other eligible luggage.
4 · Between golf trips
Continue without carrying your clubs
Move through Japan or return home with ordinary luggage while the golf case remains stored.
5 · Your next round
Receive the same case for your next round
Request return delivery in advance, then receive the same closed case from a Yamato delivery employee in an attended setting.
Read the complete image story
- Bring one protective rolling golf travel case A full-size golf travel case keeps your clubs and equipment together, but it is much larger than ordinary luggage.
- Complete an attended handoff After checking your sending details, hand the closed case to staff at a golf course or other agreed location that has confirmed it can accept and dispatch the shipment.
- We identify and store the golf case The arrived case is identified and checked into the same indoor storage service used for other eligible luggage.
- Continue without carrying your clubs Move through Japan or return home with ordinary luggage while the golf case remains stored.
- Receive the same case for your next round Request return delivery in advance, then receive the same closed case from a Yamato delivery employee in an attended setting.
At a glance
- What it is: shipping-based luggage storage in Japan. Send your bags to us and we deliver them when and where you need them, with no lockers or storage counters to visit.
- Send from: your hotel front desk, a convenience store such as 7-Eleven, or an airport counter. Skis and snowboards go from a hotel or airport.
- What we store: suitcases, carry-ons, ski and snowboard bags, golf bags and bicycle cases.
- Send and go: use an orange Yamato waybill and pay nothing at the counter; Silk Crane invoices the shipping.
- Delivered where you’ll be: your hotel, the airport or a Yamato office. Give us at least seven days’ notice; delivery usually takes three to five days.
- Kept safe: humidity-controlled indoor storage with AI-powered cameras and 24/7 SECOM monitoring. Optional extra insurance is available.
- Plans and price: from $50 a month for a carry-on, on one-month, monthly or annual plans. Shipping is charged separately.
- Short stays welcome: need a week or two? Book one month and use the time you need.
- Where it works: Tokyo, Kyoto, Osaka, Sapporo and towns throughout Japan.
How it works
- Book your storage. Choose your items and a plan above. After booking, we send your storage address, suite and sending instructions. Please wait for them before you send anything. Your plan covers intake, identification, storage, administration and getting your things ready when you ask for them.
- Send your bags. Hand suitcases and golf bags to your hotel front desk, or send them from a convenience store such as 7-Eleven, an airport counter or a Yamato center. Skis and snowboards go from your hotel front desk, an airport counter or a Yamato center. Use an orange Yamato waybill and you pay nothing at the counter; Silk Crane invoices the shipping. If your hotel doesn’t send luggage, tell us and we’ll arrange a pickup.
- We check them in. We identify your belongings when they arrive and send you a confirmation.
- Ask for them back. Tell us where and when at least seven days before you need them. Delivery within Japan usually takes three to five days after dispatch, depending on the carrier and travel conditions.
Your belongings are kept in humidity-controlled indoor storage in Japan, watched by AI-powered cameras and 24/7 SECOM monitoring.
Shipping in Japan is inexpensive and is charged separately from storage, normally for each package, each time it is shipped. Optional services are charged separately too. See shipping estimates →
What you can store
Suitcases, carry-ons, duffels, backpacks, boxes, clothing, ski and snowboard bags, golf bags, bicycle cases and other travel belongings.
With an active account, you can also send purchases to your storage address and keep them with your other things. Package receiving, purchase storage and consolidation can be part of the service, depending on current handling requirements.
Ask us before you send oversized luggage, sports gear, specialist equipment, a bicycle, an unusual item, anything that needs maintenance or special handling, or anything you’re unsure about. Buying help, maintenance and other optional work are priced separately from storage.
Please don’t send dangerous or restricted goods, food, liquids, flammables or prohibited valuables. Tell us in advance about power banks and other lithium batteries; they need separate handling.
Delivery to your next stop
Your hotel
Nearly all hotels in Japan send and receive luggage for their guests every day, so the front desk can usually handle it. Tell us the hotel name, the name on the reservation, your check-in date and the delivery date you want.
The airport
Airports have a pickup counter on the departure level. Give us the airport, terminal, airline, flight, departure date and the time you’d like to collect, early enough for us and the carrier to confirm the handoff.
An Airbnb or rental
These usually have no front desk, so we arrange delivery in a morning or afternoon window. Someone needs to be there to receive it.
A Yamato office or somewhere else in Japan
We can also deliver to a Yamato office. For anywhere else, check the destination and timing with us before you rely on the delivery. Storage and delivery are within Japan; international shipping needs confirming before you book.
Questions
Is this a luggage locker?
No. Silk Crane is planned storage that you send your bags to, not a walk-in, daily, overnight or same-day locker. It works from Tokyo, Kyoto, Osaka and Sapporo and from cities and towns throughout Japan, with no storage counter or locker to find.
When do travelers use it?
To travel between cities with just a carry-on or backpack, to bridge a gap when a hotel can’t keep your bags or your next one won’t take them early, or to leave clothes and gear in Japan between visits.
I only need a week or two. Is that okay?
Yes, that’s very common and you’re welcome. Book a one-month plan and use as much of the month as you need.
Should I choose monthly or annual storage?
Monthly storage suits a shorter or changing stay. Annual storage suits repeat visits or belongings you keep in Japan for about a year. The booking form shows current plans and prices.
Is shipping included?
No. Shipping in Japan is inexpensive and is charged separately, normally for each package, each time it is shipped. See shipping estimates →
Is my luggage covered by insurance?
We take great care with your belongings. They’re kept in a humidity-controlled, secure facility with 24/7 SECOM monitoring and AI-powered cameras.
While your bags are being shipped, Yamato Transport provides some coverage for damage or loss, and Yamato has its own process for claiming compensation. Whether a claim is paid is up to Yamato, so we can’t guarantee a settlement.
While your bags are in storage, we don’t open them or list what’s inside, so we can’t put a value on them. If you’re concerned about loss, we recommend travel insurance or home property insurance that covers your luggage.
If you’d like extra protection, we offer optional supplementary insurance that pays a guaranteed amount if your belongings are lost. Contact us to arrange it.
Can I use the service again?
Yes. While your account and payment stay active, you can arrange repeated storage and delivery cycles. Plan each delivery in advance.
Travel guides and stories
Our storage guides are full of practical tips: sending bags from your hotel or a 7-Eleven, ski and golf trips, airport timing, and traveling between cities with less to carry. Browse the Japan luggage storage guides →