Opening. On a trip through several cities in Japan, the suitcase you do not need for the next days can be stored while you explore with a small bag. Silk Crane is a luggage storage service for travelers in Japan. You send a packed suitcase from a hotel front desk or a 7-Eleven in Japan to Silk Crane, which stores it and later delivers it to a hotel in Japan where you will stay next. Silk Crane has no walk-in shop: the luggage is sent, stored and later delivered, not collected the same day.
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At a glance. Four lines: what Silk Crane does (stores the extra suitcase in Japan and delivers it to your next hotel in Japan); where to send from (a hotel front desk or a 7-Eleven in Japan); how you receive it (at your next hotel in Japan, not collected the same day); and what to do on your next visit to Japan (the luggage can stay in Japan).
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Short-stay card. A link to the English page of storage options, labelled as an English page. The message on the right: store the extra suitcase first and keep exploring Japan with a small bag.
東京買完東西，接著去京都、大阪：多出來的行李箱先寄放
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Scenario. A few days of shopping in Tokyo have filled the suitcase. Before going on to Kyoto and Osaka, you send the packed suitcase from your hotel front desk or a 7-Eleven to Silk Crane and carry only what the next days need. The suitcase is stored and later delivered to a hotel in Japan where you will stay next, for example your last hotel before flying home. Clothes for the next days stay in your own bag.
Sending. The easiest place is the hotel front desk; a 7-Eleven in Japan also works. After booking, Silk Crane gives the sending steps, and you hand the packed suitcase to the hotel staff or the 7-Eleven staff. Silk Crane has no walk-in shop. An English guide explains sending luggage to storage after you arrive in Japan.
Theme-park days. For a Disney or Universal Studios day you only need a small bag. The suitcase you will not use for the next days can be sent from your hotel to Silk Crane and delivered to a later hotel. Luggage you need again the same day can stay at your hotel or in a station locker. English guides cover Tokyo Disney Resort and Universal Studios Japan.
Receiving. Silk Crane delivers the stored suitcase to a hotel in Japan where you will stay later and that can receive luggage for you; tell Silk Crane the hotel details. English guides cover luggage storage in Tokyo, Kyoto, Osaka and Sapporo, a comparison of the many luggage options at Haneda Airport (it compares options, and Silk Crane has no airport shop), and an overview of guides for every trip.
Repeat visits. If you visit Japan often, a winter coat or an extra suitcase can stay in Japan: send it to Silk Crane before you fly home and have it delivered to your hotel on your next visit, so you carry less on the flight. English guides cover repeat visits from Asia and returning to Japan with a smaller bag. A link goes to the ski and snowboard gear story in Chinese.
Questions. (1) Can I change cities next time? Yes, because delivery is to hotels in Japan. (2) Is the booking page in Chinese? No, it is in English; your browser can translate it, and the team normally communicates in English. (3) Can I collect the suitcase the same day? No; Silk Crane has no walk-in shop, and luggage is sent and later delivered. Luggage you need the same day can stay with your hotel or in a station locker.
Next steps. English guides on luggage storage in Tokyo, Kyoto, Osaka and Sapporo, on Tokyo Disney Resort and on Universal Studios Japan, a link to the ski and snowboard gear story in Chinese, and a button to the English page of storage options.
