Japan Luggage Storage Environment, Access, and Inspection

Understand what humidity-controlled storage means

• Humidity is managedSilk Crane may describe the storage environment as humidity-controlled for ordinary luggage and sports gear.

• No fixed reading is promisedThe service does not promise a fixed humidity or fixed temperature reading for an individual stored package.

• Pack for ordinary storageUse secure packing suited to ordinary storage rather than treating the service as a specialized environmental chamber.

Do not send items that require a controlled cold chain

• Not refrigerated storageSilk Crane storage is not refrigerated and does not maintain food or medicine at a controlled cold temperature.

• Not frozen storageThe service is not frozen storage for goods that must remain below a specified temperature.

• Keep temperature-sensitive items elsewhereDo not send food, medicine, or other temperature-sensitive items that depend on a controlled cold chain.

Send the luggage instead of visiting a public warehouse

• The service is shipping-firstCustomers normally send packed items to Silk Crane rather than visiting a public walk-in warehouse.

• Location details stay generalThe storage location is kept general for operations and security instead of being promoted as a self-service destination.

• Arrange exceptions in advanceA visit, direct drop-off, or direct collection requires a special arrangement and should not be assumed.

Know why staff may open or inspect a package

• Identification and safetyStaff may open or inspect an item when identification or safety requires it.

• Batteries and requested servicesInspection may also support declared battery handling, customer-requested consolidation, or an ordered care service.

• Plan shipping and delivery separatelyDomestic shipping charges are not included in storage and vary by route. Review current shipping guidance.

Japan storage environment, facility, and inspection FAQ