Electric Bicycle and Battery Storage Between Trips in Japan

Tell Silk Crane about the bicycle and battery first

• Ask Silk Crane before sendingDescribe the electric bicycle, its battery, the proposed packing, and the planned domestic route.

• Disclose the battery clearlyClear battery disclosure matters because the battery changes how the package can be stored, handled, and transported; it cannot be treated like an ordinary bicycle.

• Wait for carrier confirmationDo not hand the bicycle to a hotel, convenience store, or carrier until Silk Crane confirms the accepted sending arrangement.

Check the battery condition before packing

• Send only a sound batteryA battery needs condition screening before Silk Crane can confirm whether storage and domestic transport are possible.

• Stop if damage is visibleDo not send a battery that is damaged, swollen, wet, or recalled.

• Check recall statusA recalled battery should not enter the storage or shipping route; review the manufacturer's current information first.

Follow the manufacturer-specific storage instructions

• Use suitable bicycle protectionPack the bicycle in a case or box that protects the frame, controls movement, and matches the confirmed transport method.

• Handle the battery separately when directedSilk Crane may require separate handling or packaging for the battery rather than leaving it attached to the bicycle.

• Preserve the battery safelyFollow the bicycle and battery manufacturer's specific storage instructions before anything is sent.

Confirm the complete domestic route before storage

• Do not assume the battery can flyAn electric-bicycle battery may be restricted from air transport even when the bicycle itself can move by another route.

• Match the method to every legThe sending point, storage arrival, later delivery, and return route must all support the confirmed bicycle and battery arrangement.

• Price the confirmed transport methodShipping is separate from storage and depends on the actual package and route. Review general shipping estimates.

Electric bicycle and battery storage FAQ for Japan