Receive Stored Luggage at an Airbnb or Hostel in Japan

Be present and ready when Yamato arrives

• Choose a day you can stay nearbyArrange delivery for a period when you will be present and ready to receive the luggage at the Airbnb, hostel, or property.

• Allow for a delivery windowYamato's published morning period is 8:00 to 12:00, while its later delivery periods are two hours each. Choose a period when someone can remain at the address.

• Confirm the receiving planTell Silk Crane who will receive the bag, at which address, and during which delivery period before the shipment leaves storage.

Deliver before arrival only when someone will receive it

• Name the authorized receiverDelivery before you arrive works only when the host or another authorized person will be present and ready to receive it.

• Do not assume unattended storageAn unattended Airbnb may not be able to accept or store luggage simply because the address appears on the booking.

• Keep it with Silk Crane when neededIf nobody can receive it, Silk Crane can keep the luggage in storage until a workable delivery period.

Use Yamato sales-office pickup as an alternative

• Choose the office in advanceA confirmed Yamato shipping center can hold the shipment for customer pickup when property delivery is not practical.

• Check tracking before visitingConfirm that the parcel is waiting for customer pickup, then bring the tracking information and identification Yamato currently requires.

• Consider the trip to the officeSales-office pickup is often easiest with a rental car, especially when the luggage is large or the office is outside a station area.

Choose the receiving method before leaving storage

• Use property delivery when you can waitA scheduled window can work well when the address is clear and someone will remain available for the carrier.

• Use continued storage when dates are uncertainLeaving the bag with Silk Crane avoids tying a sightseeing day to an address that may not support unattended delivery.

• Budget the actual routeDelivery or sales-office routing has a separate carrier charge. Review current shipping estimates.

Airbnb, hostel, and unattended luggage delivery FAQ for Japan