Haneda & Narita Luggage Delivery: Send, Store, Fly Home
Send the big bags to Silk Crane from your hotel front desk or a convenience store, enjoy Japan with less to carry, then arrange airport delivery and collect them for the flight home. These Haneda and Narita videos show the airport part of the journey; the counter notes below help you choose the right terminal and carrier.
A final Tokyo morning without the suitcases
Picture finishing a Japan trip with a relaxed breakfast and one last walk in Tokyo. Earlier in the trip, you signed up for Silk Crane, followed the supplied sending instructions and sent the larger bags from your hotel front desk or a convenience store, keeping what you needed during shipping. A convenience store also worked as the sending point after checkout. Delivery from storage is now arranged to the named airport counter before your departure. You travel to the terminal with a small bag, collect the suitcases and continue to airline check-in. If you would rather pack at the hotel, choose delivery to your last hotel instead.
Choose the journey your bags need
Arriving in Japan
After collecting checked baggage and clearing customs, use a landside delivery counter to send luggage to your hotel. Keep essentials for the delivery interval quoted at the counter.
Leaving bags out of a longer trip
Sign up with Silk Crane before sending luggage to storage. Monthly and annual plans cover gaps between activities or visits; shipping is charged separately.
Flying home
Arrange delivery from storage in advance, with your flight details and terminal. Collect at the named carrier counter, then take the luggage to airline check-in.
Haneda Terminal 3: sending and collecting luggage
Use this video to picture the counter process. Follow the current floor notes immediately below: Yamato and JAL ABC pickups are not on the same floor.
Haneda T3: match the floor to the carrier
Yamato sending and pickup are listed on 2F. Haneda lists JAL ABC’s pickup counter on 3F, the departure level. An airport pickup is therefore not always a departure-floor pickup.
Check the official Haneda baggage delivery counter directory for your carrier and current hours. For the wider arrival journey, use the Haneda arrivals and travel-light guide.
Narita: luggage delivery across the terminals
This video introduces sending and pickup at Narita. Match the counter to your actual terminal and carrier before making the airport plan.
Narita: check the terminal before the floor
Narita’s main pickup counters are on 4F in Terminal 1 and 3F in Terminal 2. Terminal 3’s Yamato counter is listed on 1F. Sending counters and pickup counters can be in different places, so use the location named for your shipment.
The official Narita baggage delivery directory gives current locations and hours. Our Narita terminal-by-terminal video guide takes a closer look.
Choose hotel delivery when it makes the last day easier
Airport delivery saves carrying the large bags on the final journey to the terminal. Hotel delivery gives you somewhere to unpack, add purchases and organise the suitcase before leaving. Choose the version that fits your trip, rather than adding an airport task you do not need.
The stored luggage delivery guide explains both arrangements. Yamato’s airport delivery information covers the carrier service; arrange Silk Crane retrieval ahead of your travel date.
Winter gear can take the same route
If the trip includes skiing, your winter bags can stay in storage while you enjoy the cities. Send them from your hotel front desk or a convenience store after the last run, then choose delivery for a later trip or the flight home.
Questions before you go
Can I collect the bags directly at airline check-in?
Collect them from the named baggage delivery counter first, then take them to your airline. Delivery to a carrier counter is separate from airline baggage check-in.
Is airport pickup always on the departure level?
No. It depends on airport, terminal and carrier. Haneda T3 Yamato pickup is listed on 2F; use the specific counter in your delivery arrangement.
Can I send stored luggage to my last hotel instead?
Yes. Hotel delivery can be useful when you want to repack before the flight. Arrange the delivery in advance.
Keep planning your trip
Flying through Hokkaido? See the New Chitose airport luggage video guide. Browse the Japan storage guide collection for more ideas.