Manage Your Japan Luggage Storage Plan from Abroad
Reviewed by Max
Make the next arrangements from wherever you are.
You can manage your subscription account while outside Japan and contact Silk Crane about extending storage or ending it when travel plans change.
When you are ready to return, arrange the bags’ delivery in Japan rather than a visit to collect them from storage.
On your next Japan visit, send luggage from your hotel front desk or a convenience store using your account instructions. Monthly and annual storage plans are available; shipping is charged separately.
The next Japan visit moves to spring
Imagine postponing a winter visit until spring. You review the storage plan from home and contact Silk Crane about the extra time before renewal.
Once the new hotel is booked, you arrange delivery there. The luggage can stay in Japan while the itinerary catches up.
On the previous visit, sign up and use the supplied instructions to send spare luggage from your hotel front desk or a convenience store. Keep everything needed for the flight and shipping days; from home, arrange the next Japan delivery when the revised dates are ready.
Keep the account and the trip in step
Manage renewals and changes
Use your subscription account for renewal, pause and cancellation options. Ask about plan changes before the next renewal. Do not assume proration, partial refunds or early-retrieval credits.
Remove the bags before pausing
A plan cannot remain paused while belongings still occupy storage. Arrange delivery or removal first; pausing can then keep the account available for later reuse.
Add items or arrange a transfer
More items need an additional or revised package. Check the current plan options. Transferring a plan or belongings to another person requires Silk Crane’s approval and identity verification.
Plan delivery when the dates are ready
Use the hotel, resort and airport delivery guide. Shipping is separate; consult the shipping estimates. If a payment fails, Silk Crane contacts you to resolve the account.
Managing storage questions
Can I extend storage from abroad?
Yes. Contact Silk Crane about the extension and manage the subscription account before renewal.
Can I pause while the bags stay stored?
No. The belongings must first be delivered or otherwise removed from storage.
Can I transfer the account to a friend?
A transfer is not self-service. It requires Silk Crane’s approval and identity verification for the people and items involved.
Keep the luggage plan flexible
Arrange the account and delivery around your next Japan visit. See storage options
Find more ideas in our Japan luggage and sports gear guides.