Gotemba Premium Outlets Luggage Storage: Shop with Less to Carry
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Enjoy the shops and Fuji views without bringing the extra suitcase along. With Silk Crane, send spare luggage or packed purchases from your hotel front desk or a convenience store into monthly or annual storage, then arrange delivery to a later hotel. Shipping is charged separately.
Choose your Silk Crane storage plan
A Fuji shopping day during a longer trip
Picture a Gotemba shopping visit during a longer Japan holiday. Earlier purchases fill the spare suitcase, but you will not need them at the next stops. Sign up for Silk Crane, follow the supplied sending instructions and send the packed case from your hotel front desk. Keep clothing and essentials for the coming days and shipping time.

If you are already out after checkout, a convenience store can be your sending point. Head to the outlets with a small bag and enjoy browsing across the zones. Arrange delivery of the stored suitcase to your final hotel, with time to sort the shopping before your flight.

Let the suitcase skip the next stops
Choose a storage plan, receive your assigned address and sending instructions, then dispatch the packed case. You can send from your hotel front desk or a convenience store. Keep your passport, valuables and belongings needed during shipping with you. Request return delivery at least seven days ahead and agree the receiving hotel and date.
Find a locker for today’s shopping visit
For a bag you will collect today, the official Gotemba services guide lists lockers beside Gap in West Zone, near Swarovski in East Zone and near Tully’s Coffee & Tea in Hill Side. The banks differ in sizes, payment and charging rules; check the actual machine before storing the bag. A published locker listing does not reserve a space.
Match collection to the way you leave
The outlet center spans three shopping zones. Save the locker’s position and return before your bus or other onward transport. The operator lists a free shuttle from JR Gotemba Station and Gotemba Interchange; check the current Gotemba outlet access guide for your route. Allow time to collect luggage before joining the shuttle queue.
Enjoy the finds before the last city
A jacket or pair of shoes does not have to follow every subsequent hotel change. Pack durable purchases securely and send what you will not need into storage. If you already store a suitcase, discuss combining purchases with it before return delivery. Keep fragile items protected and agree unusual items before sending.
The outlet operator separately lists paid domestic delivery at Mamanoreform near Gap in West Zone and Swarovski in East Zone. Ask about packing, destination and delivery date there if direct forwarding fits the next stay. That local service and Silk Crane storage are separate arrangements.
Questions before you leave your bag
Can I leave a suitcase at Gotemba Premium Outlets for a few hours?
The center lists lockers in its three zones. Check the actual compartment, availability and collection access; agree a hotel holding arrangement if that better fits your route.
Can I send purchases after shopping?
With an active Silk Crane account and sending instructions, securely packed purchases can leave from your hotel front desk or a convenience store. Keep items needed during shipping with you.
Will I collect my Silk Crane suitcase at the outlets tonight?
Silk Crane stores shipped belongings for later delivery. Use local holding for a suitcase needed again tonight, and arrange the stored bag’s return ahead.